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Avis des clients

21-janv.-2014
The stay was generally OK. There were three main problems (that did not affect too seriously our stay): a) rooms facing the side street too noisy - garbage truck, bus, people talking loud, etc. - maybe a double glasing window more powerful; b) breakfast a little poor - maybe more fruit, a better and faster toaster; c) I wished to pay in cash, but recepcionists told me an Italian law forbade more than € 1,000 - in Rome, curiously, I had no problem of this sort whatsoever!; d) a clearly indication of the forbiedn zone for cars would be usefull. Qualities (that made our stay satisfactory): a) beds very good and generous and confortable/clean room and bathroom; b) almost all staff very kind; c) excelent location in town. Despite the comments, I would recommend this hotel. Best regards. Mario Segall

4-nov.-2013
Hôtel propre Accueil satisfaisant Petit déjeuner correct

3-juil.-2013
Chambre très propre et spacieuse, service impeccable, gentillesse du personnel. Deux garde-robes, serviettes en deux couleurs dans la salle de bains - j'ai trouvé ça très pratique. L'hotel est proche du centre, la rue n'est pas le meilleur endroit à Florence, mais une fois passée l'entrée de l'hotel, on se trouve dans un lieu très agréable et calme et on n'a pas envie de quitter le patio ensoleillé aux géraniums. Je reviendrai volontiers.

9-mai-2013
Hotel bien situé, très agréable et un personnel très sympathique

8-mai-2013
Chambre confortable et spacieuse mais très bruyante le matin et le soir à cause du restaurant à proximité (Chambre 401). Pas possible d'ouvrir la fenêtre à cause du bruit. Personnel très compétant, et attentionné. Cordialement

24-févr.-2013
Séjour trés agréable dans cet hôtel de qualité, proche de la gare et de tous les sites du centre ville! chambre propre et fonctionnelle, petit déjeuner copieux et très bien approvisionné! Dommage que l'accès internet soit payant.un hôtel que nous recommandons.

20-janv.-2013
Excellent week end dans cet hotel de charme. Bon contact avant notre arrivee. Accueil tres chaleureux le personnel est agreable et a l ecoute. Les chambres sont un peu petites mais propres et agreables. Petit dejeuner complet... Et l emplacement de cet hotel est ideal pour decouvrir a pieds le centre de florence Nous le conseillons !

3-déc.-2012
Hotel agréable, proche du centre ville et personnel très accueillant.

26-févr.-2012
Excellent séjour dans cet hôtel très agréable, chambres grandes et confortables et personnel très prévenant. Nous reviendrons avec un grand plaisir

1-janv.-2012
L'hotel est correct, propre, le service soigné et le personnel est aimable. Le buffet du petit-déjeuner est bien garni. Le jacuzzi extérieur n'est pas extraordinaire ni n'est clean. La wifi est payante 5€ les 24 h et les pc mis à disposition aussi : c'est quand même un peu abusé !

16-août-2011
Très bel Hotel très bien placé à coté de la gare et du centre de Florence. Petit déjeuner correct ; les équipements disponibles (jacuzzi, salle de sport..) sont un grand plus. Le personnel est sympathique et prévenant et le restaurant est délicieux. Petit moins : la taille de la chambre : trop petite à mon goût tout comme la salle de bain ! Il ne faut pas etre claustrophobe! Et ma demande d'avoir un petit balcon n'a pas été satisfaite c'est dommage.

27-avr.-2011
Mon mari et moi sommes très satisfaits de notre séjour à l'Hôtel Rivoli. La chambre était très jolie, décorée avec goût et la vue sur le jardin très agréable. La qualité du service est, de plus, irréprochable. C'est avec beaucoup d'empressement que nous recommanderons cet établissement à nos amis.

25-avr.-2011
Un excellent service.Les personnes qui travaillent a la reception sont vraiment serviables. J'ai passe un tres beau séjour chez vous.

6-nov.-2010
Parfait rapport qualité prix bon accueil et service très aimable emplacement idéal

19-sept.-2010
bon accueil avec francais parfait. Chambre soignée mais pas de vrai lit 2 places. Lits accolés avec couverture en travers!!. Personnel attentionné et courtois. Petit déjeuner copieux2 . Pas de parking, mais possibilité de prise en charge de la voiture à la journée moyennant un coût supplémentaire.

30-août-2010
L accueil a ete tres satisfaisant , les chambres sont confortables , clim un peu forte , petit dejeuner copieux. bien en tous points.

9-mai-2010
Tres bon accueil,tres bons services L'hotel est bien situé La chambre était prête quand je suis arrivée le matin.Belle chambre et grande salle de bain .Personnel tres gentil et serviable .Petit déjeuner copieux Dommage qu'il est plu pour profiter au mieux de la terrasse et du jacuzi.

12-avr.-2014
My trip to Firenze will not happen should I have to stay anywhere else. Thanks all the staffs esp. Ms.Francesca who always gives the "personal touch" to the guests. It was more than 5 times that we have chosen BW Rivoli and hope to be back soon.

10-avr.-2014
Fantastic stay at Hotel Rivoli! The front desk and other support members were very professional. They helped me with a number of questions - such as restaurants, assistance with booking a private tour, and knowledge of the city in general. Very quite room (double sound proof). Solo traveler with a great experience. I would recommend to anyone want to visit Florence and stay in a comfortable and convenient location. Mike (Tennessee).

25-mars-2014
Great location! Rooms were a good size and staff was very friendly and helpful. Delicious breakfast!

15-mars-2014
tutto bene

9-mars-2014
Abbiamo soggiornato all'Hotel Rivoli una sola notte e ci siamo trovati benissimo. Eravamo in 4 : io e mio marito con 2 figli, una ragazza di 17 anni ed un bambino di 8. Quando ho prenotato mi sono orientata su un camera standard e pensavo che avrebbero aggiunto 2 letti in una camera normale. La mia sorpresa è stata molto positiva quando ho visto che la stanza era su 2 piani, al piano terra i bambini dormivano su un divano letto molto comodo, avevano una TV grande e un bagno tutto per loro e noi salivamo una scala in legno ed eravamo in una camera mansardata con un letto grande e comodissimo, TV, frigo bar e bagno per noi. Inoltre l'entrata della stanza era totalmente indipendente. La colazione buona ed abbondantissima nel ristorante carinissimo. L'arredo delle sale comuni, bellissimo. Tutto molto pulito. Personale gentilissimo e simpatico. Il servizio garage veramente ok perchè abbiamo pagato per 24 ore ma abbiamo potuto lasciare la macchina fino alle 16 del giorno successivo. Lo sconsiglierei a tutti e soprattutto alle famiglie. Siamo stati pienamente soddisfatti!

3-mars-2014
L'attenzione, le condizioni dell'albergo, il prezzo, la pulizia, il buffet della colazione... tutto bene, anche ottimo. Meno che regolare,invece, la connessione wifi e anche l'idea de rinnovare ogni giorno il password. In questi tempi, la connessione wifi dovrebbe esse facilissima e senz'altro gratuita. Almeno in Spagna le cose stanno così. No fa al caso che pubblichino oppure non questo commento. L'importante è prendere nota da parte da chi interessa.

1-mars-2014
Wir haben uns von der ersten Minute an, fantastisch gefühlt. Alle unsere Wünsche wurden erfüllt. Alle Mitarbeiter sind sehr zuvorkommend und freundlich. Das Haus ist wunderschön und herrlich gelegen. Alle Sehenswürdigkeiten sind in wenigen Minuten zu Fuß erreichbar. Wir haben uns sehr wohlgefühlt und kommen sicher bald wieder.

21-févr.-2014
Really satisfied. The lady at the reception was quite friendly and helped us for all the questions we made. We booked classic quad room. When we entered the room we mis understood as if we were luckily upgraded but it was not the case. We asked to arrange the room with bathtub beforehand via email. Actually the bath room was very nice. As non positive points, breakfast was not anything special and no free wifi but it did not matter for us.

11-févr.-2014
The location, staff, and quality of Hotel Rivoli are Excellent! The breakfast buffet was especially good. We look forward to staying there again. Thank You.

30-janv.-2014
Muy bien ubicado, un poco antiguo y habitación pequeña

16-janv.-2014
hotel aconchegante, bom café da manhã, boa localização. Quarto aconchegante, mas pequeno.

14-janv.-2014
Un hotel inolvidable, fantástico y altamente recomendable.

5-janv.-2014
a well-located hotel with lots of charm. Staff excellent. Unfortunately single rooms very small. Hotel should provide free wifi, especially since the adjacent restaurant did have wifi.

29-déc.-2013
1. Location and breakfast is really good. 2. The room is very clean and the staffs are kind and English is good.

27-nov.-2013
Very nice hotel, excellent condition for the price. VERY IMPRESSED! But I would ask for a Courtyard / inner room next time. The street noise was just simply too much.....

15-nov.-2013
Miglior Hotel rapporto qualita/prezzo di Firenze

14-nov.-2013
The rooms were well appointed and the breakfast experience was one of the best I've had in a long while. The staff greeted guests with a friendly smile each morning - coffee and tea were waiting at the table after helping myself to a diverse breakfast buffet.

14-nov.-2013
Super gelegenes Hotel, die Zimmer sind alle individuell, da es ein ehemaliges Kloster ist. Das Frühstück ist typisch italienisch, da kann man kein 5 Sterne Buffet erwarten, aber es gibt alles was man für ein normales Frühstück braucht.

12-nov.-2013
otiima posizione a due passi dalla stazione e dal centro. personale molto gentile e disponibile ottima cucina al ristorante belle le camere

25-oct.-2013
What a great hotel! I want to stay here again!

2-oct.-2013
Very satified with the hotel

25-sept.-2013
Hotel Rivoli is located very close to the main station with quiet atmosphere. We stayed at the family type room. The room was well organized and clean. Our kids loved the Jacuzzi pool. We will come back to this hotel if we have chance to come to Florence again!

3-sept.-2013
The hotel is in a great location - easy to get to from the station and close to all the main attractions. I was travelling on my own and the accommodation was spacious and felt safe. The staff were very helpful and the waiters at breakfast were particularly helpful and courteous. I would definitely recommend it to others visiting Florence.

25-août-2013
Loved our stay at the Rivoli. We are a family of 4 so we got a suite instead of 2 doubles. Absolutely wonderful experience. Huge room, free access to mini bar, free wifi, 2 TV's. Made our stay in Florence very enjoyable.

23-août-2013
The room was nice.. Adequate size. Air conditioning could have been cooler. Hotel staff were very friendly. Location is excellent for the train station... Reception were very helpful booking museum tickets giving advice etc. room was well maintained and very clean..

8-juil.-2013
All waiters, reception staff,all are lovely, helpful, with a nice attitude handling guests situations,etc. They went beyond the basics. We had a lovely stay! Elevator is small but I have seen smaller. Rooms are spaceous and nice on the 1st floor. Breakfast and patios areas of the hotel make the place quaint. We of course wish we could have stayed longer. Lidia M/ Hubbard

30-juin-2013
This is a very nice hotel located very close to the SMN rail station. Everything is within walking distance. The hotel staff are very helpful and always there to help or guide. I needed an electric kettle at 5:00AM, since kettles are not common in the hotel rooms in Italy. The person in the front desk sent a tray with entire coffee set up to my room so that I can have a cup of morning coffee. The morning breakfast is also very nice. It starts at 7:00AM and ends at 10:00AM. Price is very reasonable.

22-juin-2013
Very nice hotel, convenient to Firenza train station and walking tour of old city. Staff were pleasant and solicitous, and daily breakfasts were outstanding! Not much of a bargain, price-wise.

10-juin-2013
Hotel Rivoli exceeded my expectations! The room was large and very comfortable. Also, there was an elevator, which was helpful. I would stay here again and would recommend it to my friends. The restaurant was beautiful and the food was delicious, just what I was hoping for on my first visit to Italy.

24-mai-2013
We stayed in the hotel 7 years ago and chose it again for our recent visit. We immediately felt at home and comfortable. The room was excellent and the staff always had a smile and were very helpful. We were delighted to see the improvements over the last few years - the comfortable lounge, the garden seating area, the new breakfast area and, most of all, the excellent restaurant in the evening. We enjoyed dinner on 3 evenings and, though we ate very well in Florence during the 8 day stay, this was the best restaurant.

13-mai-2013
部屋もとてもきれいで天井も高くとてもよかったです。 部屋にもよると思いますが、奥まった場所だったため静かでくつろげました。 またフィレンツェに来ることがあればまた利用したいと思います。 シャワーの出がイマイチだったのとWiFiのパスワードがすぐにリセットされてしまって面倒だったので-1させてもらいます。

7-mai-2013
We very much enjoyed out stay at this beautiful little hotel. The location, about 1.5 blocks from the railway/bus station, was ideal and the hotel was very easy to find without the need for a taxi. Walking to all the major sites from this hotel's location was easy. The breakfasts were very good. One key point is that the desk and restaurant staff were very helpful, cheerful, and attentive. We would definitely recommend this hotel to others and we would stay there again in the future.

5-mai-2013
estremamente soddisfatti del soggiorno in toto - grazie