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Avis des clients

4-juin-2015
très bel hotel idéalement placé, à 5 minutes du dome, perseonnel très serviable, très bon restaurant, je le recommande vivement. Sans hésitez pour mon prochain séjour à Florence.

17-août-2014
excellent hôtel situé dans un ancien monastère ; beaucoup de charme, très bonne localisation (à deux pas de Santa Maria Novella), service impeccable. Un plus : la petite piscine à remous, bienvenue après une journée de visite par un chaud soleil d'été !

16-mai-2014
Le seul problème rencontré est le bruit provoqué par l'air conditionné: même lorsque celui-ci est coupé dans la chambre, on entend des bruits de tuyaux qui imposent d'utiliser des boules dans les oreilles pour dormir. Pour le reste, je suis très satisfait de mon séjour.

15-avr.-2014
Hotel bien situé près du centre historique, cadre agréable chambre spacieuse au calme côté jardin, jardin arboré bien entretenu, accueil de qualité et en français pour nous, wifi gratuit dans notre cas Le seul bémol pour ce 4*: les jus de fruits industriels et les oeufs brouillés caoutchouteux. Globalement nous sommes satisfaits de notre séjour dans cet hôtel

21-janv.-2014
The stay was generally OK. There were three main problems (that did not affect too seriously our stay): a) rooms facing the side street too noisy - garbage truck, bus, people talking loud, etc. - maybe a double glasing window more powerful; b) breakfast a little poor - maybe more fruit, a better and faster toaster; c) I wished to pay in cash, but recepcionists told me an Italian law forbade more than € 1,000 - in Rome, curiously, I had no problem of this sort whatsoever!; d) a clearly indication of the forbiedn zone for cars would be usefull. Qualities (that made our stay satisfactory): a) beds very good and generous and confortable/clean room and bathroom; b) almost all staff very kind; c) excelent location in town. Despite the comments, I would recommend this hotel. Best regards. Mario Segall

4-nov.-2013
Hôtel propre Accueil satisfaisant Petit déjeuner correct

3-juil.-2013
Chambre très propre et spacieuse, service impeccable, gentillesse du personnel. Deux garde-robes, serviettes en deux couleurs dans la salle de bains - j'ai trouvé ça très pratique. L'hotel est proche du centre, la rue n'est pas le meilleur endroit à Florence, mais une fois passée l'entrée de l'hotel, on se trouve dans un lieu très agréable et calme et on n'a pas envie de quitter le patio ensoleillé aux géraniums. Je reviendrai volontiers.

9-mai-2013
Hotel bien situé, très agréable et un personnel très sympathique

8-mai-2013
Chambre confortable et spacieuse mais très bruyante le matin et le soir à cause du restaurant à proximité (Chambre 401). Pas possible d'ouvrir la fenêtre à cause du bruit. Personnel très compétant, et attentionné. Cordialement

24-févr.-2013
Séjour trés agréable dans cet hôtel de qualité, proche de la gare et de tous les sites du centre ville! chambre propre et fonctionnelle, petit déjeuner copieux et très bien approvisionné! Dommage que l'accès internet soit payant.un hôtel que nous recommandons.

20-janv.-2013
Excellent week end dans cet hotel de charme. Bon contact avant notre arrivee. Accueil tres chaleureux le personnel est agreable et a l ecoute. Les chambres sont un peu petites mais propres et agreables. Petit dejeuner complet... Et l emplacement de cet hotel est ideal pour decouvrir a pieds le centre de florence Nous le conseillons !

3-déc.-2012
Hotel agréable, proche du centre ville et personnel très accueillant.

26-févr.-2012
Excellent séjour dans cet hôtel très agréable, chambres grandes et confortables et personnel très prévenant. Nous reviendrons avec un grand plaisir

1-janv.-2012
L'hotel est correct, propre, le service soigné et le personnel est aimable. Le buffet du petit-déjeuner est bien garni. Le jacuzzi extérieur n'est pas extraordinaire ni n'est clean. La wifi est payante 5€ les 24 h et les pc mis à disposition aussi : c'est quand même un peu abusé !

16-août-2011
Très bel Hotel très bien placé à coté de la gare et du centre de Florence. Petit déjeuner correct ; les équipements disponibles (jacuzzi, salle de sport..) sont un grand plus. Le personnel est sympathique et prévenant et le restaurant est délicieux. Petit moins : la taille de la chambre : trop petite à mon goût tout comme la salle de bain ! Il ne faut pas etre claustrophobe! Et ma demande d'avoir un petit balcon n'a pas été satisfaite c'est dommage.

27-avr.-2011
Mon mari et moi sommes très satisfaits de notre séjour à l'Hôtel Rivoli. La chambre était très jolie, décorée avec goût et la vue sur le jardin très agréable. La qualité du service est, de plus, irréprochable. C'est avec beaucoup d'empressement que nous recommanderons cet établissement à nos amis.

25-avr.-2011
Un excellent service.Les personnes qui travaillent a la reception sont vraiment serviables. J'ai passe un tres beau séjour chez vous.

6-nov.-2010
Parfait rapport qualité prix bon accueil et service très aimable emplacement idéal

19-sept.-2010
bon accueil avec francais parfait. Chambre soignée mais pas de vrai lit 2 places. Lits accolés avec couverture en travers!!. Personnel attentionné et courtois. Petit déjeuner copieux2 . Pas de parking, mais possibilité de prise en charge de la voiture à la journée moyennant un coût supplémentaire.

30-août-2010
L accueil a ete tres satisfaisant , les chambres sont confortables , clim un peu forte , petit dejeuner copieux. bien en tous points.

9-mai-2010
Tres bon accueil,tres bons services L'hotel est bien situé La chambre était prête quand je suis arrivée le matin.Belle chambre et grande salle de bain .Personnel tres gentil et serviable .Petit déjeuner copieux Dommage qu'il est plu pour profiter au mieux de la terrasse et du jacuzi.

16-juil.-2015
Staff was great from welcome drink to various tour advice and smooth check out. Room was clean and location is great close to the main station and rental car branch.

16-juil.-2015
The location of Hotel Rivoli was great. A short walk to the train station and an easy walk to all the sites we visited. The hotel staff were very helpful and friendly. We stayed in a triple room on the third floor and our room was clean and well kept. Sitting outside for breakfast every day was delightful. The waitress knew our coffee and tea preferences by the second day! We will definitely stay at Hotel Rivoli on our next visit.

12-juil.-2015
Well situated, well decorated attractive rooms, with lovely inner courtyard areas.

30-juin-2015
Ringrazio per la cortesia, disponibilità e professionalità tutto il personale di questo hotel dove hanno soggiornato i miei suoceri che riferiscono essere stati benissimo.

29-juin-2015
Posizione centrale comodissimo con stazione ferroviaria e visita principali luoghi di interesse. Hotel pulito, personale disponibile e cortese. Camera standard ampia, buona colazione continentale. Raccomandato

2-juin-2015
The Hotel Rivoli is in a very convenient location in walking distance from the train station. From my previous stay in early 2000's this hotel has been renovated and expanded nicely. Service was good from all front desk staff and very helpful. Our room overlooked the small pool and courtyard. Was nice to look at but can get noisy if many people are talking or on cell phones. The bed was comfortable but the pillows were really flat and hard. We had an AC issue and it was repaired the same day. I did find however, that there is a lack of staff for bar area, and restaurant. They seem to have double duty and can hardly keep up. I found this especially when meeting groups and tour groups were in house. These areas got a bit crowded. If you want to have dinner make a reservation. The buffet breakfast was great and gives a great start to your day.

29-mai-2015
We had a great stay at the Hotel Rivoli. Our room overlooked the interior garden court,which was beautiful. The staff could not have been more friendly and were very knowledgeable and helpful on our requests of the area. The morning breakfast's were tasty and nice selection of items daily. Wait staff was great. When we return to the Florence area, this is the hotel we will stay at.

17-mai-2015
Quiet hotel very close to centre and all that visitors wish to visit. Friendly and helpful staff and good breakfast. Efficient check in and check out. Room quiet and modern. Did not like red safety lights that flashed all night and were visible from the bed - neither did we like the very modern shower system (and had the shower been placed in the bathroom rather than the bedroom there would have been much more room for cases and hanging clothes). Overall a hotel that we would use again

24-avr.-2015
I would stay here again. The hotel was very comfortable and clean. The location was excellent. The staff were helpful and friendly. The breakfast was very good and fresh with a great variety of items. The restaurant for dinner was very enjoyable with terrific food and excellent service.

14-avr.-2015
My family and I loved our stay at this hotel. The room was comfortable yet unique. I would highly recommend this to friends and family visiting the area.

13-avr.-2015
Hat uns sehr gut gefallen, insbesondere das Personal war sehr freundlich und entgegenkommend. Speziellen Dank an die nette junge Dame an der Hotelbar, die uns köstliche Cocktails gemixt hat.

11-avr.-2015
Staff were excellent and very helpful especially the man at the reception desk who booked me in. The only complaint I have is the pillows are too hard. It was like putting your head on concrete which affected my sleep.

29-mars-2015
Very good stay at this hotel. Triple room was comfortable and was very clean. The sleep quality was very good. Loved the breakfast at the hotel too. The Wifi was quite fast.

20-févr.-2015
Could not be faulted. Slightly out of the most central tourist areas perhaps, but 5 minutes walk from Piazza Republica is OK for me! Very quiet room overlooking beautiful garden. Good value too, I thought. The only slight fault was the alignment of the shower door, so difficult to stop the bathroom flooding, but in every other respect, brilliant, and I would certainly recommend the Rivoli to friends

19-févr.-2015
soggiorno perfetto, ambiente confortevole, servizi funzionanti

6-févr.-2015
La posizione ideale, il personale molto disponibile, da raccomandare

29-janv.-2015
Hotel molto gradevole. Personale gentile e professionale.

22-déc.-2014
Location was just a short walk from the train and bus station. Very convenient. Great breakfast buffet.

15-déc.-2014
Personale molto disponibile e professionale. Ambienti piacevoli, curati e puliti.

11-déc.-2014
Un soggiorno reso stupendo da un hotel esteticamente sublime, un'organizzazione ad alti livelli e un personale gentilissimo...la meravigliosa Firenze fa il resto. Assolutamente da riprovare!

9-déc.-2014
SIAMO STATI MOLTO BENE, PERSONALE MOLTO DISPONIBILE E VERAMENTE MOLTO CARINO. INSOMMA E' STATO UN SOGGIORNO DA FAVOLA. GIUSI DA BRESCIA

4-déc.-2014
L'aver soddisfatto la nostra richiesta in fase di prenotazione e cioè una camera in piano alto, è stata di per se la ciliegina sulla torta. Cordialità, gentilezza e attenzioni al cliente , hanno fatto il resto. Cordialmente Enzo

28-nov.-2014
先ず値段が手頃。設備や朝食の充実している割には良心的な料金です。 次にSITA bus stationから近い事。これは便利です。 最後にhotel内にあるレストラン。美味しいし値段も手頃です。welcome plan の70Euro/2persons はwineもついてお得感があります。 WiFiのアクセスがもう少し早いといいですね。

17-nov.-2014
Ottimo

15-nov.-2014
Avendo già soggiornato presso l'Hotel Rivoli, anche questa volta ho apprezzato la professionalità e la gentilezza del personale, il servizio è stato davvero ottimo e la sistemazione in camera veramente confortevole

14-nov.-2014
Good sized rooms and located in very central location.helpful and pleasant staff

10-nov.-2014
L'hotel gode di una pozizione strategica per visitare Firenze a piedi. Comodissimo per chi arriva dalla stazione da cui dista solo 600 metri. Il prsonale è gentilissimo e disponibile per ogni esigenza. Le stanze sono pulitissime e dotate di ogni confort. Giudizio positivo a 360 gradi.

15-oct.-2014
We had a wonderful stay. The staff were very pleasant!! Still not sure why we had to pay 4 euros for hop on and off bus only to get there and they said we should have had a discountn

18-sept.-2014
In diesem Hotel ist wirklich alles in Ordnung. Ideal gelegen um die Stadt zu erkunden. Wir haben uns sehr wohl gefühlt.